Overall User
Rating

Based on 12 ratings

Description

“We are a unique multi-channel retailer recognised for choice, value and convenience. We sell general merchandise and products for the home from over 700 stores throughout the UK and Republic of Ireland, online and over the telephone.” (Source: Argos website)

Claim:
Find it. Get it. Argos it.
Owned by:
Home Retail Group plc
Based in:
Milton Keynes (UK)
Focus:
consumer products

Latest feedback

Argos in Exeter Guildhall we’re absolutely amazing on 14/8/18, I had a issue with my Argos card and wasn’t receiving email confirmation to pick up my daughters birthday present. My daughter was with me and it was her birthday that day, I hadn’t been able to collect earlier due to work. She was so excited then so disappointed we wouldn’t be able to get it in time but team leader Sally along with a handful of other staff working that day took so much time and effort trying to locate the number for me. Silvia, the manager, even rang their costumer support team on my behalf past closing time to ensure my daughter got her birthday present. I am so grateful to Argos staff in Exeter Guildhall. I feel they went above and beyond that day and we are extremely grateful to them. Sarah

Written by Sarah on August 17, 2018 at 3:05 pm

The staff here are brilliant, really lovely and super helpful. They absolutely made my wee boy’s birthday with their help and kindness. A team to be proud of, especially Lindsay who is just a star.

Written by Mrs JL on August 14, 2018 at 5:44 pm

Not buying from Argos ever again

Written by Royston on April 8, 2018 at 4:29 pm

Had a list of 6 items on 1 was in stock. Was told to order online. Seems pointless that Sainsbury’s has taken over Argos just to ruin it. Rang customer services to give them my views and was told that this store is only for click and collect.

Written by Pam F on March 29, 2018 at 2:03 am

I reserved following item on 23 Jan:

VTech Little Friendlies Starlight Sounds Polar Bear

Went to collect it from local (Hounow) Argos but it was in filthy condition and they only had one in stock. Really disappointed that a store like Argos’s quality and service has gone so bad! They could have warned when reserving that it could be poor condition as last in stock.

Staff didn’t even offer to get it from another branch!
Pictures of the above item available upon request.

Written by Dissatisfied Customer on January 29, 2018 at 4:40 pm

I wanted a black and a colour ink cartridge . Only one was available so I paid for it and reserved the other to come be collected next day. When I went to collect it they told me I couldn’t get the offer because I hadn’t paid for the two at once. This was a savings of about £7. The issue was I was told if i showed the receipt from the previous day and paid I would get the saving. Also wasn’t impressed with The staff from cricklewood store.

Written by Unhappy on January 23, 2018 at 4:25 pm

this is a message to the argos people as I am doing a 12 step thing now I got to say sorry to u for whot I done 12 years ago as did cheques and u not get money so sorry

Written by andy on January 20, 2018 at 3:55 am

Argos requested I leave delivery feedback regarding a armchair that I recently bought via text but could not get a link.
This I am happy to do, as the delivery was excellent and as was the service at the Eltham Store but to try and actually leave feedback to this effect is difficult and complicated to do so.
Argos this is a wake up call for you to address this problem so customer can leave feedback in a clear and concise way.
The best business is recommendation, don’t miss out.

Written by pedros on December 3, 2017 at 4:18 pm

I ordered on line a product which Argos said it would be ready for collection on the 5 Oct, on attending the store in Aldershot I was informed that is had not arrived and would be ready for pick up on Saturday 5 Oct. Having paid two car parking fees I was told it should been picked between the 5 and the 6th AND WAS NOT IN THE STORE. What a shambles’ will not buy any item from the Aldershot Store again Very poor service all round please get a grip.

Written by Gilfoyle on October 8, 2017 at 5:44 pm

Washing machine delivered on time. Unfortunatey we have been unable to use it as it appears it may not have been installed correctly by Argos delivery and installation company EXPERT LOGISTICS.
Had so much difficulty getting Argos or Expert Logistics to react quickly to resolve issue we have had to ask for a refund and get washing machine taken away by Expert Logistics. Still do not know when this will be as we have been told it could take upto 48 hours before we get contacted by Expert Logistics.
Our experience with Argos has proved to be very disappointing and feel we feel that the public should be made aware if you are considering to purchase household goods from them

Written by Charlie on January 11, 2017 at 7:55 pm