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Reserved item, but filthy condition when went to collect

by admin on January 29, 2018

I reserved following item on 23 Jan:

VTech Little Friendlies Starlight Sounds Polar Bear

Went to collect it from local (Hounow) Argos but it was in filthy condition and they only had one in stock. Really disappointed that a store like Argos’s quality and service has gone so bad! They could have warned when reserving that it could be poor condition as last in stock.

Staff didn’t even offer to get it from another branch!
Pictures of the above item available upon request.

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