Argos requested I leave delivery feedback regarding a armchair that I recently bought via text but could not get a link.
This I am happy to do, as the delivery was excellent and as was the service at the Eltham Store but to try and actually leave feedback to this effect is difficult and complicated to do so.
Argos this is a wake up call for you to address this problem so customer can leave feedback in a clear and concise way.
The best business is recommendation, don’t miss out.

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Very Poor

by admin on October 8, 2017

I ordered on line a product which Argos said it would be ready for collection on the 5 Oct, on attending the store in Aldershot I was informed that is had not arrived and would be ready for pick up on Saturday 5 Oct. Having paid two car parking fees I was told it should been picked between the 5 and the 6th AND WAS NOT IN THE STORE. What a shambles’ will not buy any item from the Aldershot Store again Very poor service all round please get a grip.

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Washing Machine from Argos online

by admin on January 11, 2017

Washing machine delivered on time. Unfortunatey we have been unable to use it as it appears it may not have been installed correctly by Argos delivery and installation company EXPERT LOGISTICS.
Had so much difficulty getting Argos or Expert Logistics to react quickly to resolve issue we have had to ask for a refund and get washing machine taken away by Expert Logistics. Still do not know when this will be as we have been told it could take upto 48 hours before we get contacted by Expert Logistics.
Our experience with Argos has proved to be very disappointing and feel we feel that the public should be made aware if you are considering to purchase household goods from them

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Feedback problem

by admin on December 16, 2016

My dealings with Argos ( Kensington high street branch) have always been great!! I Love this store and the staff there are brilliant,,
The only problem I have with Argos is I find it hard to get onto a site to give positive feedback!!
Tasmin Naomi and the fella ( young good looking one) are SO patient with me .. very professional/ Empathetic/ but most of all kind to me .. this counts as a LOT on my book!!
Unfortunately the only complaint I do have is evetytime I try to get onto an online site to put my comments on I get lost in the web?? Hope this is the correct one!

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feel cheated

by admin on December 5, 2015

Bought a fire kid 7 on the 26/11/2015 at £99.99 and there was the promise that if there is any reduction on 27/11/2015 refund would be made. It turned out that when I went back the next day because the tab reduced to about £69.99,the sales rep at wall worth argos stores said argos did not advertise any such thing .

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How does this site survive

by admin on April 10, 2012

Honestly, this is one of the review sites I don’t know how they manage to survive. There are much better specialised site sout there like Tripadvisor, Qype or Amazon. Why would anyone review a product on here? And why would anyone come here and read a review? This is a miracle, but they must get their traffic somehow.

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I sometimes wonder…

by admin on April 10, 2012

…what kind of people take the time to comment on a £3.99 toaster. Yes, it is a toaster. And yes, it is cheap. Is it really people passing judgement on discount appliances or is there an army of Argos interns populating the site so that it looks used? Anyway, seems strange and does not look not very credible to me.

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Which one is best?

by admin on April 10, 2012

I noticed that there are a number of websites these days that let us rate the NHS: NHS Choices is one of them, but there are also Patient Opinion (www.patientopinion.org) and, as I recently found out, a website called Iwantgreatcare (ww.iwantgreatcare.co.uk). So which one is best for getting your voice heard? Anyone any opinions? or do you post on all three?

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Quality shows in the long run

by admin on April 10, 2012

Ebay’s feedback system was one of the first of its kind and still puts the bar very high. As a seller myself, I have been frustrated more than once with it. But overall, I think it’s done it’s job very well over the years (if you ignore the early problems). In the long run, the good ones seem to bubble up. And if you know how to handle it well, you should get no more than the odd irate customer.

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I wholeheartedly agree that patients must be listened to. But that’s our job as medical professionals anyway. This website does not help with that at all. On the contrary, it makes a potentially dysfunctional doctor-patient relationship worse. What’s the point of posting anonymous comments on a website that hardly anyone takes seriously? What does this add to mutual understanding and the quality of care?

Given that this (commercial!) enterprise has been around for a couple of years now and that it seems to have failed to gain any traction with those it claims to serve (the patients), my hunch is that it’s better viewed as another attempt to get a piece of the still big performance measurement budgets in the NHS.

Just read some of the statements of the founder of the website, Dr Neil Bacon. You quickly get a sense that this is a “system” that fits perfectly into the world of NHS accountants and performance managers, but completely fails to understand what it’s really about: the personal relationship between doctors and patients.

My advice: just ignore.

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