It took a while, but the videos of the conference talks are now online. Have a look and indulge in some challenging talks around online reviews, ratings and rankings.

The slides are mostly captured in the videos. However, it might be more convenient to watch them separately. Here are the decks, which are currently available (all pdfs):

You can watch all videos also on our Vimeo account.


Conference programme out now!

by admin on June 21, 2011

It’s only a week until the How’s My Feedback? conference in Oxford. We now have a preliminary programme for the day with a great line-up of speakers, talks and topics. Specifically, watch out for the world premiere of a brand-new feedback technology — and of course the prototype, which we will share with you shortly.

How's My Feedback? Conference Programme

If you haven’t signed up yet, please do so as soon as possible. There are only a few spaces left.

{ 1 comment }

Registration is now open for How’s My Feedback? – The Technology and Politics of Evaluation, a one-day international conference at the Institute for Science, Innovation and Society, Oxford University.

Tuesday, 28 June 2011
9.00 – 17.30
Saïd Business School, University of Oxford

About the conference:

There is hardly anything these days that is not being evaluated on the web. Books, dishwashers, lawyers, teachers, health services, ex-boyfriends, haircuts, prostitutes and websites are just some examples targeted by novel review, rating and ranking schemes. Used in an increasing number of areas, these schemes facilitate public assessment by soliciting and aggregating feedback and distributing it as comments, ranks, scales and stories. While some have greeted this development as an innovative way of fostering transparency, accountability and public engagement, others have criticized the forced exposure and alleged lack of accuracy and legitimacy, pointing to the potentially devastating consequences of negative evaluations.

Now research is under way to tackle these issues head-on and evaluate the various types of review, rating and ranking schemes in a collaborative design experiment. Under the title ‘How’s my feedback?’, a group of experts, including designers, managers, reviewers, policy-makers, consumer spokespeople, academics and users are currently exploring the idea of a website that allows users to publicly assess their experience with review and rating schemes – a feedback website for feedback websites.

The goal of the conference is to reflect on this process and the emerging prototype. How are we to judge the effectiveness of these schemes? What modes of governance are implicated in their operation? What strategies and methodologies are employed in their development, maintenance and use? How successful is this project as a design intervention? What is it to evaluate the evaluators – and will this business ever end?

Speakers include:


Malte Ziewitz and Steve Woolgar, University of Oxford, in cooperation with James Munro, Patient Opinion


The event is free of charge, but registration is required: REGISTER HERE

Project website:
Download poster:
How to find us:

For more information, contact

The conference is generously supported by an ESRC Knowledge Exchange Small Grant and the Institute for Science, Innovation and Society.

UPDATE 27/5/2011: We just moved registration to a new site. If you already registered, no worries. You are still signed up.