Do you have an interesting story to tell about online reviews and ratings? Have you ever been troubled by online feedback — or learned something very valuable from using it? What exactly happened and how did you deal with it? Do you have any ideas or thoughts about what could be improved? Have online reviews and ratings changed the way you go about doing things?
Whether you browsed book reviews on Amazon, shared Friday night’s restaurant experience on Qype, have a B&B discussed on Tripadvisor, commented on your tutor at RateMyProfessors, run a garage service reviewed on Google Places or offer reviews and ratings on your own website — please share your experience in the comment section. We are currently collecting stories for the project and would like to find out what you think. Difficult situations, anecdotes, problems, success stories, whatever you think relevant.
We will use these stories in the upcoming expert workshops in London so there is a good chance that your story will be read by people who care about them. Many thanks!
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